Michael Auto Sales LLC

Dahlia a year ago

We bought a car and within 1 hour of purchasing the car it broke down. When we called, AB attempted to say that we just didn’t like the car and that’s why we brought it back. But every light was on within one hour of spending 7,000 dollars. Don’t go here or it’s your pockets. Don’t let them fool you. The guy AB seems nice for sure. We had a wonderful experience until we were stuck with our daughter in the middle of the street. We called to ask for a refund and AB told us that we were being dramatic about 7000 dollars and seems to be refusing to refund the money even though he states that he cancelled the amount. This company is very fraudulent and I’m reporting them to the better business bureau. Still haven’t received a refund

Jennie Norris 4 months ago

I would give them zero stars if possible. Within 1 week of my niece buying a used car, the check engine light came on and the dealer refused to do anything. DO NOT BUY FROM THIS PLACE! Now less than 5 mos from the purchase, the car is now broken down with severe issues that we believe the dealer knew about. He buys crap cars and does not stand behind them, laughing all the way to the bank! We want to sue this dealer for false representation and fraud. We are reporting him this company to the attorney general as well. The OWNER responded below - and my niece DID reach out right away - and nothing was done! Since it was 7 days past the purchase they told her they would not do anything. It is very disappointing that they did not take responsibility and allow her to come bring the car in for THEM to assess the issues. She ended up spending $2400 to fix the more pressing issues from the check engine light, only to have a CATASTROPHIC failure in the engine of this car take place within 5 months after the purchase. With an estimated $12,000 to repair the issues, the car is a total loss to her and she paid cash for it! She did NOT have that money to just throw away - and the ONLY one who comes out ahead is the DEALER. The car LOOKED good - clean and in good condition, but the engine was crap, with a suspected melting of one of the turbo charger parts of the engine, catalytic converter failure and who knows what else. So that tells me this dealer does NOT fully inspect the cars they sell and ensure they are in good working condition to last more than a few months. A normal Ford Explorer can go 200-300K miles - and this one died after 118,000.

Nicole Viloria a month ago

5 stars The service was excellent they were very friendly and showed me many options, helping me figure out which car was right for me. They were truly outstanding throughout the entire process, from the initial assistance to the final purchase.

Ray Ray a year ago

Highly recommend using AB to guide you through your new car purchase. He made the process effortless. We got a great deal. I was expecting a long list of charges added to the final price. But it wasn’t the case. When I buy another car AB will be my first call. They washed and shined the truck for me while I was signing the papers.

Ratibah El-Gazzar 6 years ago

By far the best service I have received from an auto dealer! I highly suggest purchasing your next vehicle from here. Brook was very attentive to my car needs, and staying within my budget. He was also very knowledgeable on the process from A to Z! The cars and the business exude quality. **Update: I'm very in love with my car, Brook was right !