Miami Auto Collection Inc

Malanje Auguste 4 months ago

I was Recently looking for a honda civic. Frank helped me out with getting a great deal. Michelle was fast and efficient and helped me alot with any questions i had in mind. Would definitely recommend getting you car here!

David Mathieu 3 weeks ago

I rarely leave negative reviews, but this experience was both disappointing and extremely frustrating. After speaking with Frank, I clearly communicated that we would be purchasing the vehicle and even sent a message stating that everything looked good and that we were arranging travel for my sons to fly down and pick it up. Based on our conversation, we began planning the trip and moving forward with the purchase. The following day, I was informed that another buyer was working a finance deal on the vehicle. Frank later acknowledged that he "should have asked for a deposit" and that the situation was "on me." He also explained that one of his employees was handling the deal while he was out to lunch. As a business owner myself, I understand that deposits are important and that vehicles can be sold. My issue is not that a deposit wasn't taken. My issue is that after we had clearly committed to buying the vehicle, nobody contacted us before proceeding with another buyer. A simple phone call saying, "I have another buyer here ready to leave a deposit, do you want to secure the car?" would have solved the entire situation. We would have immediately provided a deposit. Instead, we found out after the fact that the vehicle was being sold to someone else, despite having already committed to purchasing it and beginning travel arrangements. Business is built on communication and honoring commitments. While Frank was polite throughout the conversation, the way this transaction was handled fell short of what I would expect from a dealership. Future buyers should beware that a commitmemt from this dealer is good until another customer walks in with interest in the same vehicle. That's simply not how I conduct business, and unfortunately it's not a dealership I would choose to work with in the future.

Extra Butter 2 years ago

I recently had the pleasure of purchasing a used car from Miami Auto Collection Inc., and I couldn't be happier with my experience. Michelle and Frank, the owners, went above and beyond to ensure that I found the perfect vehicle to meet my needs. From the moment I stepped onto the lot, I was impressed by the wide selection of high-quality cars they had available. Michelle and Frank's knowledge and expertise in the automotive industry were evident, and they patiently answered all of my questions and addressed any concerns I had. What truly sets Miami Auto Collection Inc. apart is their dedication to customer satisfaction. They made the entire buying process easy and stress-free, offering fair pricing and a transparent transaction. I felt like a valued customer every step of the way. Not only did they help me find the ideal car, but they also made sure it was in impeccable condition before handing over the keys. I left the dealership with a reliable vehicle that I absolutely love. I highly recommend Miami Auto Collection Inc. to anyone in the market for a used car. Michelle and Frank are not just car dealers; they are genuine professionals who genuinely care about their customers. Thank you for your outstanding service and for making my car-buying experience exceptional!

ikebana arango 6 months ago

Love my 2025 Volvo 😊 bought it almost brand new for a great deal! Financing was easy and very quick! Thank you frank and michi 😊😊😊😊❤️❤️❤️

Dernis Dalacio 4 months ago

Love this theater they have a great selection of cars. My family has been buying cars from them for 10 years. Super happy with my new purchase.