Newport Motors- Used Car Dealer

Ben Pacrem 4 months ago

I almost never write a bad review until today. I would highly recommend avoiding Newport Motors unless you carry a ASE certified mechanic with you in your pocket or have them put the car on a lift for you to inspect. The only reason I gave 1 star is because I still have my car and loved it until finding out it had over 6 thousand dollars worth of suspension, undercarriage damage not covered in the CarFax or disclosures. The management was quick to answer with a "your on your own sort of response" and had "no honor" or "no integrity" to make anything right. Very disreputable! Very sad day when all they care about is getting the car off their lot to wash their hands. (Picture is an alignment report from my BMW dealer).

Austreberto Torres a month ago

I had an absolutely outstanding experience at Newport Motors thanks to JJ. From the moment I walked in, he treated me with professionalism, honesty, and genuine care. He went above and beyond to make sure I found exactly what I was looking for and made the entire process smooth, stress-free, and enjoyable. What really stood out was his knowledge, patience, and attention to detail. He answered every question thoroughly, never pressured me, and truly made me feel like a valued customer instead of just another sale. JJ made the entire buying experience feel easy and exciting, which is not something you find often when purchasing a vehicle. If you’re shopping for a vehicle, do yourself a favor and ask for JJ. He is hands down one of the best sales professionals I’ve ever worked with. Newport Motors is lucky to have him on their team. I’ll definitely be recommending him to friends and family and will absolutely return for future purchases!

balmori 4 months ago

Bought a used traverse…. The sale guy said we do all the maintenance before selling vehicles. I needed a car for the family at the time since our car was going out. The sale person said the bank including the warranty so if anything happens the car would be covered. Made me a little more comfortable with the purchase…. I went home I felt like the car had a slight hesitation pulled a park plug out and it had the original ones. The at the time had 112k miles maintenance was not don’t like the sale person said… he as told me that the transmission service was done before me taking the vehicle. I went ahead and got underneath the car and checked the level the fluid was black. Never done. At this point am looking into my paper work about the warranty…… the transmission is covered but guess what the bank didn’t cover the warranty…. They included it inthe small print I was charged for… this is my fault for not checking. But I trust them. So avoid this place at all cost they lie about maintenance…. Lie that the warranty is covered by the bank…. The car smelled like smoke and they said they would detail it and wash carpet am none of that was done. So to get the vehicle road worthy I spent about 800-900 plus within the first 30 days. I also included a pic of the spark plugs just to show.

Francisco Lopez 3 months ago

We were looking into buying a used car. JJ greeted us and we went to his office and told him what we were looking for my wife. JJ came back with 4 different options after he had all my wife's information. My wife test drove the vehicle she loved and we drove away that day with our Family vehicle. Shout outs to JJ and Michelle. They were awesome and answered all the questions that we had. JJ habla Español.

Elijah Campbell 7 months ago

Outstanding Service at Newport Motors Las Vegas!!!! I just moved from Italy to Las Vegas a few days ago and buying a car was one of my biggest priorities. JJ at Newport Motors absolutely killed it helping me find the perfect vehicle. I gave him a strict price range and he respected it from start to finish, showing me only great options that fit exactly what I needed. What stood out the most was how attentive he was. He listened to what I liked and didn’t like and he tailored the entire experience to me as a buyer. That level of care truly made a difference. The whole team here made the car buying process smooth, easy, and stress-free. JJ moved fast, got me an affordable and reliable car at a great price, and made sure I was taken care of every step of the way. I highly, highly, highly recommend this dealership, especially for military members relocating to Vegas. Newport Motors goes above and beyond.