Car Source OKC

Karma 4 months ago

I WOULD LOVE TO UPDATE THIS POST WITH A RESOLUTION OR MY REFUND!!! I'M DOCUMENTING EVERY AVENUE TO GET IN CONTACT WITH THEM, MANAGER, OR OWNER SOMEONE THAT "HAS AUTHORITY". I spent several hours at this dealership looking at vehicles. Many of the cars had issues that I was told would be addressed before purchase. Megan was very helpful during the process and was clearly managing a lot at once. She was professional and communicative while I was there. After selecting a vehicle, I paid $3,500 toward the purchase. I was told the mechanic was backed up but the vehicle would be ready by Tuesday. The vehicle was never delivered, and I have not received the car, keys, or possession of the vehicle. The only things I received were the contract and receipt. I attempted multiple times to contact the dealership to get an update or request a refund. The person answering the phone claimed not to be anyone of importance and hung up on me twice. Because I was unable to resolve the situation directly with the dealership, I have now opened a dispute with my credit card company. I am still hoping the dealership will communicate and resolve this situation.

Amanda Renee 4 months ago

Guys were very helpful and great at getting us into a car my son wanted within our budget. There were minor things wrong that the fixed before we purchased and offer a 3 month warranty but we extended. We will definitely be back for my other son’s cars when it is time.

Trish 5 months ago

We couldn't have had a better experience, considering we came on the coldest day of the year! Everyone was friendly and welcoming, but Megan was such a trooper. It was windy and frigid, but she was amazing. She was very honest about the car I wanted and made sure I was set up with their shop before I drove off the lot. The mechanic stopped by and introduced himself and gave me his card . Very impressive all around. It was one of those days where everything had gone wrong until we got there. At that point, everything turned around. I highly recommend this place!

Russel Carty 4 months ago

I just purchased my second vehicle from Car Source OKC and that's not an accident. I appreciate doing business with Amir, Megan, Ajay and Paul. They make everything a pleasure, straight forward, and simple. I like paying cash and avoiding the finance guy's sales pitch. I really enjoy the variety of vehicles they acquire - foreign and domestic. My only caution is I need to avoid dropping in too often as I'm pressed for garage space and Megan makes spending money too fun and easy. I'll be back.

Megan Stafford 3 months ago

The people who work there are friendly, understanding and seem like they genuinely want to help get you in an affordable and reliable car. They did bamboozle us out of about $200 on the tag. I won't buy another car from them. As with any used car lot, just don't be impatient. Do your due diligence to ensure the car you are interested in is running well and doesn't seem to have mechanical or electrical issues.