Complete Automotive, Inc.

Ian Costin 7 months ago

I had the pleasure of working with Josh at Complete Automotive when purchasing a pre-owned car, and the experience was outstanding! Like many people, I went in expecting the usual car-dealer stereotypes—shady, pushy, greedy—but Josh and the team were the complete opposite. They were genuinely honest, down-to-earth, and clearly passionate about what they do. They took the time to answer all my questions and made sure I felt 100% comfortable with the purchase. I now have total trust in Complete Automotive and wouldn’t hesitate to recommend them to anyone. Thanks again, Josh and team!

Andrew Scott 2 months ago

They have been so helpful. They sold me a volvo s60 which they have been so helpful and knowledgeable about. Truly amazing and kind salesman and gave me a beautiful car. I couldn't ask for any better. Ask for Josh he's the man!

Dan Vestal a year ago

My son needed a clean low mileage car. We had been looking for some time, and were starting to get discouraged. Everything we looked at seemed to be overpriced, with high mileage, or had been owned by multiple people with recorded accidents. Finally we found Brian at Complete Automotive. It was a completely different car buying experience, compared to the others that we had encountered, during our search. No pressure when looking at their vehicles, take as long as you need going over the cars that you might be interested in. We were able to find a Lexus ES 350 with low mileage and very well taken care of, for a very reasonable price. It took us a while to find these guys, but we're glad that we did, and I wouldn't hesitate to buy another car from these folks at all.

laura brown 2 years ago

5 stars really aren’t enough! It was an absolute pleasure working with Jon and crew at Complete Automotive. From start to finish communication was on point, which is key when purchasing a vehicle from across the country. Jon went above and beyond, from performing requested additional maintenance to picking us up from the airport and continued communication weeks after the sale! It’s awesome to have worked with a brick and mortar automotive business that takes pride in matching vehicles to owners.

Karin Scudder a year ago

Complete automotive I had a wonderful meeting with Brian the owner of this company.   I was needing to buy a quality vehicle for my daughter.   We both wanted a lower Milage car that is on the easier side to work on.    She personally wanted the manual transmission and a larger car.  We needed to purchase a car ASAP because my child has just started a new job.  I went online and tried to find a vehicle that matched her specific needs.   Our price range was under 6000.00 dollars.  And if anyone has been looking recently for a under car there really is not a huge amount that are not total junk right.  I needed to buy from a dealer because I choose to put this purchase on a credit card.   I found compete automotive on auto trader.   I saw the car that fit my needs a d my daughters needs online.  I found the car on Friday night at around 5 pm.  I inquired through the app about the car I was interested in.  Within 1 hour I was being called and Brian and I talked over the phone about the car I was interested in.  Brian explained thst the car was available to purchase.   That was great news in my opinion.   Ok so I explained in great detail about how I was wanting to purchase car.  I also explained that this car was going to be driven by my daughter.   Brian asked me all correct questions about if my daughter was above age 18 and if she could drive a manuel transmission.   I answered yes to both questions.   I live in wa state so I was able to send my driver's license and insurance information directly to Brian.  I did not need any other proof to buy a car.  I then asked Brian if there was a way fir me and my daughter to test drive on a Saturday that is when her and I could get together.   I also explained that if my daughter likes the car we were going to buy it thst day of test drive.  I also asked what did I need to do to insure that the car was not sold before I could test drive the car.  Brian explained that I am the first person to be able to see the car and do test drive.  I was extremely pleased.   Brian is not a sales man but that worked for me.  He does a great job at explaining what is expected here in wa state with all the rules that we must follow.   I arrived and Brian showed us the car.  He gave us plenty of time to look at the car completely.   We did find a smal dent but this did not damage the frame of the car.  Brain had the car fax for us to look at and the car had just been serviced by the mazda dealership.   The car is a 06 Mazda 5 wagon.  We were not hurried into buying this car.  My daughter and I took it out for test drive for over 1 hour of time.  We check the heater and ac.  We found not too many issues with this car.  The one thing we did find was a faulty windows switch.   And we brought it to Brian's attention and he said or about a 30 dollar part and an easy fix.  All that was true.  My husband is a certified auto tech so most things are reasonable for us to fix on our own.  I personally felt this was a great experience.