Caceres Group Auto Sale

Jai'lani Boshard 3 years ago

Great customer service! They answered all of my questions and gave me a great deal. The tires were bald so they gave me nicer tires. I had to come back the next day to pick it up, so when I did they had the Jeep detailed to perfection! I was so thrilled and so happy. Thank you! They were easy to work with and gave me a great deal. I would definitely recommend.

Douglas Kwan 6 years ago

It's a small family-run business. Very satisfied overall and ended up purchasing my car there. Was looking for a used Scion FR-S and decided to look here because there was a clean-looking example at a decent price. Once we went to look at the car in person, it turned out to up be one of the cleaner examples out there. The car wasn't pristine and could have used a detail job but the condition was still much better than other cars we looked at for 20-30% more in price elsewhere. Came back a few times and ended up buying it. One thing I really love about Mauricio's business: honest pricing. No GPS tracking devices, no added bogus warranty, no added unnecessary services. Just your essential taxes, licenses, and fees. Even after getting an estimated out-the-door price, the total ended up being lower the next day because he realized one of the licenses were already renewed. It's a compact lot but you'll find some good options there. And even if you can't find what you like, just let Mauricio know what you're looking for, he's always actively looking for clean cars out there to add to his inventory. If I hadn't ended up buying the car already on his lot, I probably would have asked him to look out for an orange one in close to the specs I was looking for!

Anthony Abe a year ago

I purchased a car from these guys some time ago and I paid with my cash app. After some few months, I was shocked to see a debit of $991 from my account from nowhere. I contacted them to refund my money but they did not respond and I also sent a refund request.You need to be careful of them. I am surely going to small claims to get my money back.

Jaime Diaz 2 years ago

Definitely can’t suggest a shady place like this. As you can see,they gaslight other reviewers to shift blame away from themselves. I bought a Wrx STI from these guys. Went on a test drive and the car wasn’t even aligned, the steering wheel was crooked. I was told they’d take care of that before I took delivery. Once I arrived to pick it up, I asked if it was aligned and was told it passed the alignment with flying colors. The steering was still crooked, the car likely never even left the lot. I called Mauricio back a few days later asking him to correct this issue and all he said was that he was going to “check in” with his shop to see when they have availability, he never did. 2 weeks after owning the car, I get a check engine light as well. The car is leaking oil as well as transmission fluid. Can’t recommend a dealer that won’t put any effort into at least making the car drive straight lol Edit to respond to Mauricio: I have more than enough experience with manual cars. The clutch was at the end of its life and I changed a few months ago, explaining why I had stalled the first time I drove it. Not sure how your response addresses my alignment concerns, and your blatant lying about the vehicle passing the alignment. Saying I was working on a limited budget is hilarious as we never haggled for the price at all, and I bought it at the price you had listed it at. I had seen via CarGurus, that you had reduced the price by over $5k since you first posted the listing a few months prior, so let’s not try to act generous and pretend you gave me a discount, given I bought it for your listed price. Sorry but I declined the third party warranty because it was too much of a hassle to me to deal with, just like you said offering a contract cancellation is too much of a hassle for you to deal with, since I came with my own financing

Kristie Rowden a year ago

Our Gap program sent the dealership a check, that the dealership is suppose to refund back to us. This was in april. They claimed they never received it. So, Gap resent it back in july. Guy claims they didn’t receive it and now i’m 100% being ignored and can’t get a text response from the dude and no one at the dealership answers the phone. Do not do business with them. Filing a law suit and taking it to the LA news to make people aware. He refuses to help me resolve the issue of him “Not receiving the check” . If anyone has had these issues with him, contact me. I’m filing smalls claims. He has blocked me!!