Chicago Cars U.S.

Tori Lausch 2 weeks ago

Arturo and his manager Chris did amazing! Arturo was very communicative thru the whole process! They got me into my car when I didn’t think it would happen, and for an amazing price! Will definitely be coming back for my company cars! Got home and the next day I noticed the panoramic sun roof cover was tore down the whole passenger side. Told me the worst damage was some dents in the side door at the dealership though. Asked them about fixing it and they give me a run around and ultimately charging me to fix it.. on top of that it needs two if not four new tires, which I was cool with when I got it, knowing used cars aren’t perfect. On top of the sun roof tear and tires, the breaks are screaming 3 weeks later, oil change needs done, air conditioning barely working. I’ve bought a lot of used cars and never had to put money into them a month into buying a car. Let alone this much money… definitely disappointed EDIT: Chris called me and we worked it out. They did fix the breaks, oil change, and even the rotors to be safe. Overall I’m happy with the service they provided and the car I bought. I appreciate them meeting me in the middle and doing what they could, without costing them too much money. (I have a business so I get it, and again, it’s a used car I know it won’t be perfect.) Overall I appreciate all the guys here, I would still come back and get another car from them!!!

Alin Enea 3 months ago

We (me and my wife) had an outstanding experience purchasing a used car(Jeep Grand Cherokee Summit)at the dealership Chicago Cars U.S, thanks primarily to the exceptional service provided by Marco, the salesman, and Chris, the financial specialist. Marco was incredibly knowledgeable and patient, taking the time to thoroughly understand our needs and preferences without any pressure. His friendly yet professional approach made me feel confident and comfortable throughout the entire process. Once we selected the car, Chris stepped in with remarkable expertise to guide me through the financing options. He explained everything clearly and helped me secure a great deal that fit our budget perfectly. Together, Marco and Chris made what could have been a stressful experience smooth, transparent, and even enjoyable. I highly recommend this dealership to anyone looking for quality vehicles paired with outstanding customer care.

Lizbeth Flores 2 months ago

My partner recently purchased an Audi A6 from here, and the entire experience was great! The staff was welcoming, friendly, and made everything feel easy from start to finish. The process was also impressively fast—we were able to test drive the vehicle, complete the paperwork, and wrap everything up within just an hour or two. Highly recommend!

n c 4 months ago

Very straightforward and accommodating! Marco the sales guy is great and so is Margaret, the finance manager! Will buy cars here in the future. My kid loves her Mini Cooper!

Ray M 2 weeks ago

I wanted to share a recent great experience we had with Chicago Cars U.S. I knew the type of car that I wanted to buy and I narrowed it down to 3 dealerships of which Chicago Cars U.S. was one of them. There was some negotiating back and forth, but it was minimal as they were straight forward and professional, especially as compared to the 2 other car dealerships I was working with. Once a price was agreed upon, the rest of the process went smoothly without any un-necessary and pushy pressures of any kind. Marco was our salesman and was great to work with.