LAKE ST AUTOS

Alice Satterfield 6 months ago

Yes, of course I will definitely explain why I gave you one star. I had bought a car from y’all about 9-10 months ago. It was a 2013 Ford focus I’m sure you know the one I’m talking about now. Basically I bought the car paid all the fees, even the one to transfer the title in my name and that full total came up to like almost $2800. After that, I waited for three months for my title. It never came. Then when I called you, you preceded to tell me that you didn’t transfer the paperwork in my name, there was a mess up and that you would get on it right away and that it would take a couple weeks to get to me. So I waited and then my car got towed and I couldn’t get my car out of the towing place because I didn’t have my title and it had to stay in there for like 3 days which was extra fees. I will say at the end of the day, when I did call you and tell you that I couldn’t get my car out of the towing place because I did not have my title. You did help after a day or two and we did get my car out of the towing place which I do appreciate so I turned the one star into a two star, but I still do not have my title to this day it’s literally been nine months now. I also later found out when cleaning the car, that the Ford focus had a recall on the engine and the previous owner had got a letter and they never got it fixed or anything and the whole car basically was stopping and the engine was like going in and out while I was driving and shit so I had to junk it and I still didn’t even have the title when I junked it about a week ago, so I didn’t get the most money I could have. So yeah $2800 turned into 250 so it was kind of a waste of money to me, but it’s okay just personally wouldn’t buy another car there if it’s going to be taking that long for the title.

Joenisha Smith a month ago

Johnny & Alex helped me it was fast and convenient they are very honest & helpful

Ismail Mohamoud 3 weeks ago

Really friendly guys johnny and alex bought a car from them.

Ligrecia Hamer a year ago

This place ain’t nothing but a fraud and scamming people out their money. They threatened me they would repo my truck if I didn’t keep insurance like who throw that up at customers as a threat??? I was just in need of a vehicle I’m a single mother with children and they stole my last money and the worst mistake I ever made was going here. So I go buys a car on 3/20/2025 so I goes there to buy a 2015 jeep patriot and the truck had a sound on it and before leaving they confirmed it was a ball joint so I didn’t want to leave with the truck until it was fixed but they talked me into leaving with it sayin come back later that day to have it fixed. So I agree to take the truck because they stated they will have it fixed they was going to call that day. So I called the guy 3 times and also texted him because he wasnt answering after I left to confirm when will it get fixed this hours later or was it even going to get fixed that day and he was going to call me no communication. So not even 4 hours of having the vehicle a light came on the dash on top of the noise so I texted him right away and parked the trucked that whole day I bought it crazy right.. and said I wanted to bring the truck but to just get my money back and he agreed and said ok. Never once said we’ll you know if you bring it back we take your whole down payment not one time in text instead he should of been saying keep the car it will get fixed the next day because you lose your down payment… never said that so next day I’m thinking I’m going to go get my money and bring them they truck As agreed to in text messages. They closed the truck didn’t get fixed so the next morning I brings it in and Daniel the manger literally takes the keys and look at me and say is there anything else like very disrespectful.So I’m like your not going to take my money after less then 12 hours of buying this vehicle. He was so rude about how I’m not getting no money back at all never tried saying well put you in another car or another was just straight trying to finess and steal my money $2000 down the drain for driving it for 4 hours really?? no they wrong.. So to sum up everything I had to call police in order for him to give me $1000 of my money back and he took the other $1000 talking about a restocking fee so not do business with this car lot ever. Then trespass me for no reason and this comments down there are a lie that’s why we going to court he getting sued for the rest of my money and I also have the officer to testify on my behalf see you in court scammer

Mykenya Campbell 5 months ago

Came in help me worked out a good deal thank you