321 Drive

nikole coester 3 weeks ago

I had an awful experience with 321. For three weeks, I spoke with four different employees and received four different answers. I was told I qualified, was pre-approved over the phone and through their online application, given estimated payments, insurance requirements, and assured approval. Based on that information, I drove over two hours only to find out the information I was given was inaccurate, making the trip completely wasted. Even after giving them another chance and spending an additional week trying to resolve the confusion, the details kept changing. The advertised down payment changed, approval requirements changed, and just hours before returning to purchase a vehicle, I was told I was no longer approved and needed a co-signer. The lack of communication, consistency, and transparency was extremely frustrating. If your time is valuable, I would not recommend this dealership.

Tiye Hayes 2 months ago

Ricky was the best salesman! He was very polite , answered every question I had, gave me the best quote and route to go ! He went above and beyond the whole time I was here to purchase a vehicle! Want someone friendly and will make your visit smooth ask for Ricky

chandra sullen 4 months ago

My experience was excellent! All staff were welcoming, knowledgeable and very straightforward during the process. I worked with Daniel to seal the deal

Frank 4 months ago

Great place to buy a car friendly staff worked with me all the way would highly recommend. Made my car buying experience very easy

Finis Dailey 3 months ago

I had a VERY seamless transaction here with 321 Drive on Charlotte. Daniel and Darby were very friendly and I am happy with my car. I would definitely recommend them to anyone looking for a good quality used car.