T's Auto & Truck Sales LLC

Coco 2 months ago

T's has been great to work with!! Editing to add: my above review was made during the sale because the salesman and manager both asked that we leave a good review. I could delete that review and completely make a new one, but I'd rather you know the full story. Less than 24hrs after purchasing a vehicle, I figured out that the moonroof would not close unless you have someone on top of the car pressing down while you press the close button. The manager assured us during the sale that if we found anything not working properly he would "take care of it". I texted his salesman Austin after finding the issue the very next day to which he replied: "I just talked to the manager and he said he’s willing to look at that if you guys want but if the sunroof is “bad” we can’t cover it but he could help out if it’s needing a whole new one ." This sounds to me like he knows its bad without even checking it. Why would you not just say yes lets take a look, it probably just needs lube. My hope is that it does only need lube, but for a salesman to immediately tell me he can't fix something and is now telling me he would never say he would take care if it to any of his customers, thats not someone I would recommend or do business with in the future. That's basically calling us liars at this point. Just be very cautious if you go to this dealership. Also, part of his sales pitch is that he previously worked for Baxter, he's been doing this for 9 years and honesty is very important to him as they rely on good reviews, so listen for that because he will repeat it several times.

Jessica Snavely 3 months ago

The manager Sheldon and the sales man josh were amazing with working with me and all my needs. Very patient and helpful. They had taken the time to find the best route to payment options. I am 110% satisfied and would recommend anyone wanting to get into a vehicle to go here first. Very honest men. 100/10! Thank you t auto!

Leslie Diaz 3 months ago

Just picked up a vehicle from TS Auto & Truck Sales and had an amazing experience! The team was amazing! Super helpful, knowledgeable, and really went above and beyond to get us the best rates possible. We literally came in 5 minutes before closing and they still took the time to help us without rushing anything. They made the whole process smooth and stress-free, answered all our questions, and made sure we felt confident every step of the way. You can tell they genuinely care about their customers and aren’t just trying to make a quick sale. We’re for sure going to continue doing business with them in the future and highly recommend them to anyone looking for a reliable vehicle and great service. Appreciate you guys!!

Derrion Jackson 5 months ago

Sheldon is the man. He will take care of you and keep his word on that. He goes the extra mile to make sure you are highly satisfied. He has a great team behind him as well that makes the process smooth and easy. If you’re looking for a good vehicle no hassle, I highly recommend this dealership.

Jenn Herman 2 months ago

These guys are amazing to work with! Communication was great, all our questions were answered, it was a great experience. This is the first time I've bought anything here and I would definitely consider reaching out to these guys when looking for another car. Definitely recommend. Update: there was some miscommunication in regards to the title. We were never notified it was at the county clerks office. We had also been told there would be a replacement reflector, but we have not received that. We did discover some issues with the radio not working, Normal FM radio, and the system locks up to where you cannot use the screen or the controls. The damage on the passenger side was also not disclosed prior to purchase and you couldn't really tell in the photos provided. I would've preferred them to be up front with such issues before putting down a nonrefundable deposit.